Get In Touch
(410) 555-7455
info@gotsilkmd.com
124 E Main Street, Suite 100, Salisbury, MD 21801
Frequently Asked Question!
We specialize in timeless luxury accessories, primarily focusing on the highest grade Mulberry silk and premium A-grade Mongolian cashmere. Our quality commitment ensures every piece offers unparalleled softness and durability.
To maintain the integrity and softness of your purchase, we recommend dry cleaning where possible. If you choose to wash it at home, always hand wash in cool water using a gentle, specialized detergent. Gently press out excess water—do not twist or wring—and lay flat on a clean towel to dry.
We offer two main shipping methods:
Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days (available for an additional fee) You will receive a tracking number via email once your order ships.
We accept returns of unworn and unused items within 30 days of delivery. Items must be returned with all original tags and packaging. Please visit our website’s Returns Portal
Currently, Got Silk ships only within the United States. We plan to expand our international shipping options soon!
While we primarily operate online, our administrative and fulfillment center is located in Salisbury, Maryland.
Q: How can I contact customer service? A: We’re happy to help! You can reach us via:
Email: info@gotsilkmd.com
Phone: (410) 555-7455
Mailing Address: 124 E Main Street, Suite 100, Salisbury, MD 21801